Uniqlo opens mega-store in Ginza, with 100 foreign staff

March 16th, 2012By Category: Shopping

Fast Retailing has opened its largest flagship Uniqlo store to date in Ginza. It is the firm’s 9th flagship store in the world.

In another first for the clothing retailer, approximately 20% of the store’s staff, or about 100 employees, are non-Japanese.

The new store at Ginza 6-chome (former Ginza Komatsu Building) occupies 5,000 square meters and features 12 floors – all selling the Uniqlo brand. The building has a transparent-glass facade.

In order to best serve customers from all over the world visiting Ginza, the store will offer for the first time a concierge service. The concierge staff will provide information on the Ginza and Yurakucho districts, act as fashion adviser and help customers enjoy the best shopping.

Native speakers of six different languages will attend to customers (Japanese, English, French, Spanish, Chinese and Korean). Foreign customers will recognize their native language by a name tag.

Fast Retailing Co CEO Tadashi Yanai said that Uniqlo is aiming to open between 200 and 300 stores per year worldwide to boost its global presence and compete with bigger rivals such as clothing giant Gap and Spain’s Zara.

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